Privacy Policy

At Central Charlestown Leagues Club Limited we are fully committed to respecting your privacy. The following Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, stored and distributed by “Central”.

Collection of Personal Information

Central collects limited personal information such as title, name, contact details (address, phone and fax) and e-mail address. We only collect personal information when you knowingly provide it. For example, we may request personal information from you when you:

Join our club;
Visit our club;
Contact us for further information;
Participate in surveys and other types of research (including comment cards);
Enter a promotion, sweepstake, or contest hosted by Central;
Use the membership card based member loyalty system attached to gaming devices;
Register your details on our web site;
Express interest for a particular Central service (functions);
Submit a job application or resume;
Report an incident or occurrence;
Become an employee of Central

How We Use Your Information

Central uses your information to better understand your needs and provide you with better service. Specifically, Central uses personal information:

To complete a transaction.
To deal with your queries or customer service issues promptly. We may also keep information on your communications with our customer service representatives.
To keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels. You are able to “opt-out” from this activity at any time.
For planning, product development or research purposes.
To fulfil our obligations under either the Registered Clubs Act 1976 (as amended) or the Memorandum of Articles of Association of Central Charlestown Leagues Club Limited.

Use Disclosure of Personal Information

We will only send personal information about you to other organisations when;

We have your consent to share the information;
We are required or authorised by law to disclose this information.

Such information remains under Central’s control at all times and the employees and other persons who may have access to your information are bound by specific confidentiality and non-disclosure agreements.

All membership information that has expired including temporary membership information is retained/disposed of as required by s31 of the Registered Clubs Act 1976.

Opt-Out

If, for any reason you would like to be removed from our mailing lists, please advise Club Reception.

Security

Central is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.